Access

Our key accessible features:

• The Museum galleries and Shop are all fully wheel – and push chair accessible, as we are a step-free site. One of our spaces (the Front Room) has a small step (we are a listed building and unable to change our layout) but a ramp is available for you to use. This room is usually used for additional seating for the pop-up café or for occasional events.
• We have an upstairs picnic room and event space. You can reach this floor by a lift.
• We have two fully accessible loos.
• We have a manual wheelchair which you may borrow, though we do advise contacting us in advance to ensure it is available – please email hello@roalddahlmuseum.org or call 01494 892192.
• Carers receive free admission. You can book these tickets online by using the ‘Free Carer Ticket’ option, or call us on 01494 892192.
• We have a hearing loop and audio transcripts of audio visual presentations.
• We have a baby change room as well as baby changing facilities for parents/carers in wheelchairs.
• We have two free SEND explorer bags and a free quiet space kit. These are available for you to borrow from the ticket desk. Find out about our SEND explorer bags.
• All staff have disability awareness training.

Accessibility guide

You can take a look at our accessibility guide online on the Visit England Accessibility Guides website. This contains comprehensive information about a visit to the Museum.

You can see our full accessibility guide here, or download it from the links below.

Visual stories

You can download two visual stories documents from this page. They show you what to expect from a visit to the Museum, including lots of photos of the Museum spaces. Alternatively you can explore some of the Museum spaces using our 360 degree tour.